Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which casinoday operates your account, processes deposits via UPI, Paytm and PhonePe, and handles withdrawals.

Applies to all account holdersCovers UPI, Paytm, PhonePe transactionsJurisdiction-dependent accessUpdated terms notified by emailGoverns bonuses and account conduct

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What These Terms Actually Cover

casinoday Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with casinoday: account registration, deposits, withdrawals, bonus eligibility, gameplay conduct and account closure. Access to our platform depends on the laws of your local jurisdiction and is available only where local law permits. We reserve the right to

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suspend or close accounts that breach these terms, including instances of fraudulent activity, identity misrepresentation or abuse of promotional conditions. Deposits made via UPI, Paytm or PhonePe are subject to the transaction limits and verification requirements set out in the payments section of these terms. Any
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dispute arising from your account will be handled through the escalation process described in the support section. We may revise these terms periodically; you will be notified of material changes via email or an in-account banner before they take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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How to Contact Us About These Terms

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Practices at casinoday

We apply account-level security and data practices that align with the commitments in these terms, from how your KYC documents are stored to how withdrawal requests are verified before funds reach your…

Data Retention

We retain account data for the period required under applicable law. After account closure, personal data is held for the minimum statutory period and then securely deleted. You may request a summary of what we hold at any time by contacting support.

Cookie Policy

We use session and analytics cookies to keep your account session secure and to understand how our platform is used. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect account functionality.

Account Security

Two-step verification is available for all accounts. We never store card details directly; payment tokens issued by UPI, Paytm and PhonePe are used instead, reducing exposure in the event of any data incident.

Withdrawal Verification

Before processing a withdrawal to your PhonePe or Paytm wallet, our team verifies that the destination account matches the name on your casinoday account. This step typically completes within a few hours of your request.

Requesting Changes

To update your registered name, payment method or contact details, submit a request via live chat or email with supporting documents. Changes are processed within two business days and confirmed in writing to your registered email.

Dispute Escalation

If a response from our front-line team does not resolve your concern, you may request escalation to our compliance team in writing. We commit to a formal written response within five business days of receiving an escalated complaint.

Common Questions About These Terms and Conditions

Below are answers to the questions we receive most often about what these terms mean for your account, your transactions and your rights as a casinoday account holder.

These terms apply to every person who opens or operates an account with casinoday. Access is subject to local law and is available only in jurisdictions where such activity is permitted. Creating an account constitutes acceptance of all terms.

Yes. We may update these terms to reflect changes in law, payment processing rules or platform policy. We will notify you of any material changes by email or in-account message before the revised terms take effect, giving you time to review them.

Accounts found to be in breach may be suspended or permanently closed. Any pending withdrawals linked to fraudulent conduct or term violations may be withheld pending investigation. We will notify you of any action taken and the reason behind it.

Contact our support team via live chat or email and request a data summary. We will compile and send the information linked to your account within the timeframe required under applicable law, typically within 30 days of your request.

Yes. Minimum and maximum deposit and withdrawal amounts apply to all payment methods including UPI, Paytm and PhonePe. These limits are set out in the payments section of these terms and may vary based on account verification status.

Start by contacting our support team with a written account of the issue. If the initial response is unsatisfactory, request a formal escalation to our compliance team. We commit to a written decision within five business days of receiving your escalation.

Yes. Eligibility, wagering requirements and expiry conditions for any active promotion are governed by these terms alongside any promotion-specific conditions we publish. If there is a conflict between the two, the promotion-specific conditions take precedence.

Terms and Conditions That Govern Your Account

How to Contact Us About These Terms

Data, Security and Account Practices at casinoday

Data Retention

Cookie Policy

Account Security

Withdrawal Verification

Requesting Changes

Dispute Escalation

Common Questions About These Terms and Conditions

01 Who do these terms and conditions apply to?

02 Can casinoday change these terms after I have opened an account?

03 What happens to my account if I breach these terms?

04 How do I request a copy of the data casinoday holds on my account?

05 Are there transaction limits that form part of these terms?

06 What should I do if I disagree with a decision made under these terms?

07 Do these terms cover how bonuses and promotions are managed?

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